Leader Bios

Ian McKinnon

Reliability Solutions, LLC

Ian McKinnon is a founding principal of Reliability Solutions and a pioneer in the “Precision Maintenance®” field.  His innate process orientation, mechanical aptitude, and analytical abilities have been the cornerstone of his extensive career achievements.

During Ian’s first position as a craft technician in the pulp & paper industry he readily recognized that most machinery was not rebuilt, installed, or operated properly.  Not long after completing a four-year H.D. Mechanic apprenticeship, he joined Mobil Oil and progressed from a mechanic through multiple roles to a Vibration Analyst.  In 1988, he joined Update International, a vibration analysis company, as an International Consultant and Instructor and began developing skills-specific course content.  Six years later he joined a major pulp & paper company and was one of the creators of their “Precision Maintenance®” program.  He was tapped for a corporate position to rollout “Precision Maintenance®” training to all 23 U.S. mills.

In 2003 Ian cofounded Reliability Solutions and expanded “Precision Maintenance®” into a more holistic approach, Reliable Manufacturing®, where design, engineering, purchasing, production, and maintenance all work in concert to optimize the manufacturing process.   He has written training curriculum that has passed rigorous university review and currently directs all curriculum and instructor development for Reliability Solutions.  Ian is an inspired instructor who is passionate about helping others have a better life through the transfer of “hard” skills.

Jason Tranter

Mobius Institute

Jason Tranter has been involved with condition monitoring since 1984. He is the founder and managing director of the Mobius Institute and the Mobius Institute Board of Certification. Mobius Institute is ISO accredited to ISO 17024 and ISO 18436-1. Mobius has training centers in over 50 countries and has trained over 14,000 people in a classroom setting and many thousands more via e-learning. He is the author of the majority of Mobius’ classroom material and the “iLearn” series of products, and is a member of ISO TC108/SC5. Jason holds an engineering degree (BE Hons), is a certified ISO Category IV vibration analyst, Certified Maintenance and Reliability Professional (CMRP) and Certified Reliability Leader (CRL). Over the years Jason has delivered presentations, workshops and had articles published all over the world.

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Wes Cash

Noria Corporation

Wes Cash is the director of technical services for Noria Corporation. He serves as a senior technical consultant for Lubrication Program Development projects and as a senior instructor for Noria’s Oil Analysis I and Machinery Lubrication I and II training courses. Wes holds Machine Lubricant Analyst (MLA) Level III and Machine Lubrication Technician (MLT) Level II certifications through the International Council for Machinery Lubrication (ICML), and is a certified lubrication specialist through the Society for Tribologists and Lubrication Engineers (STLE). Contact Wes at wcash@noria.com.

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Paul Casto


Paul Casto Casto is a leading practitioner in reliability and maintenance improvement methodologies. He has hands-on experience in reliability, maintenance, operations and engineering in the steel, aluminum, automotive, chemical, aerospace, consumer goods and construction industries. His current areas of focus include: value creation through reliability and maintenance, leveraging reliability to reduce operating cost, the application of advanced reliability tools, integrating operations into reliability and maintenance, reliability based maintenance and shop floor culture change.

Paul holds a Bachelor’s degree in Electrical Engineering from West Virginia University, a Master’s degree in Engineering Management from Marshall University Graduate College, an MBA from Clemson University and a Masters in Maintenance Management and Reliability Engineering from the UT/Monash University program. He is currently pursuing his PhD in Industrial Engineering from the University of Tennessee and completing the Applied Statistics Strategies Certificate. Paul is an ASQ certified Six Sigma Black Belt, holds ASQ certification in Reliability Engineering and Quality Engineering and is a SMRP Certified Maintenance and Reliability Professional. He serves on the University of Tennessee’s Reliability and Maintenance Center’s advisory board, serves as the Chairman for the SMRP Best Practices Committee, the SMRP Benchmarking committee, the SMRPCO Advisory Council, is an officer so the SMRP Analytics Special Interest Group and is a section leader for the API-691 sub-committee on Mechanical Equipment focused on Risk Based Integrity for Management of Machinery. Paul is also an active member of ASQ and IEEE.

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Randolf Hernandez


Randolf Hernandez is a Director for GenesisSolutions, the Asset Performance Optimization (APO) service line for The ABS Group of Companies. Randolf completed a double major of Computer Science and Business Administration at Linfield College in Oregon, and earned a Fulbright scholarship to study business and computer science and holds a Masters of Business Administration from Clemson University in South Carolina.

Randolf’s professional experience includes software and inventory control applications, including the past 15 years implementing CMMS systems to support EAM programs in a multitude of industries, including Oil & Gas, Pharmaceuticals, Manufacturing, Utilities, among others. A primary strength of Randolf’s is collaborating with his colleagues in developing strategies and knowledge to assist his customers in achieving their business goals by leveraging the appropriate technologies and processes.

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Richard Overman

Core Principles, LLC

Richard (Rich) Overman has over 23 years of technical and management experience in Reliability/Availability/Maintainability (RAM). His experiences include predictive and preventive maintenance program development (using the Reliability-Centered Maintenance (RCM) methodology), life-cycle-cost analysis, failure modes, effects, and criticality analysis, Weibul analysis, Reliability-Centered Asset Management (RCAM) as well as RAM program management and overall program development.

Over the last 11 years, Mr. Overman has consulted for various clients in many industries including the U.S. Department of Defense, nuclear power plants, mining, pharmaceuticals, chemical plants, smelting, and facilities management. During this time he developed a companies RCM program from the ground up including developing the process, indentifying the procedures, specifying the software, training the personnel, and servicing clients. This program was a great success with multi-million dollars in sales.

For the first 12 years of his career, Mr. Overman worked for the U.S. Navy as an Aerospace Engineer. During that time he became a leader in the RCM community as well as excelling in program management. For example, he was a maintenance and reliability team leader for the introduction of a new type aircraft into the fleet. His program management responsibilities included technical review of contractor work, managing the budget, supervising personnel, and working with superiors up to the Admiral level. He was also an integral part of the team that worked on the research and development of new technologies for Naval Aviation. In this role, he developed innovative RCM methodologies for new materials and processes.

Mr. Overman is an acknowledged expert in RCM and has presented numerous papers and published many RAM articles. He was instrumental in the development of the U.S. Naval Aviation (NAVAIR) RCM process including the writing of the NAVAIR RCM management manual and the development of the NAVAIR RCM software. He was also on the committee that developed the Society of Automotive Engineers RCM standard (SAE JA1011) and guidebook (SAE JA1012). His publications and presentations include:

  • Co-author, NAVAIR Management Manual on RCM (NA 00-25-403) and MIL-STD-2173.
  • Co-Author, Society of Automotive Engineers RCM Standard and Guidebook (SAE JA1011, JA1012)
  • “Precision Maintenance: Making your maintenance event a pit stop”, Pumps & Systems, Jan 2008
  • “CORE Priniciples of Precision Maintenance”, Uptime, Dec 2007
  • “Equations of RCM”, Reliability, Nov/Dec 2006
  • “Competency Development in Manufacturing: How the CMRP Exam has Changed Manufacturing in My Company”, SMRP Solutions Issue 4. 2003
  • “RCM, Condition Monitoring, or Both,” Maintenance Technology, Jan 2002
  • “Failure Modes and Effects Analysis for the RCM Process”, Reliability Magazine, Dec 2002.
  • “Can the Overhaul Be Extended?” Communications in Reliability, Maintainability, and Supportability, July 1995

With a BS in Mechanical Engineering, an MS in Science Education, and a Graduate Certificate in Maintenance and Reliability Engineering, Mr. Overman has enjoyed both academic and professional success. He is currently the Chairman of the Society for Maintenance and Reliability Professionals Certifying Organization (SMRPCO) which develops, maintains, and administers the Certified Maintenance and Reliability Professionals (CMRP) exam. His educational and professional credentials are:

Graduate Certificate in Reliability and Maintainability Engineering – University of Tennessee, Fall 2006

MS, Science Education – Institute for Creation Research, August 1997

BSME – University of Memphis, May 1985

Diploma – Keiserslautern American High School, 1976

Certified Maintenance and Reliability Professional

Certified NAVAIR RCM Level 3 and Instructor

Certified Aladon RCMII Practitioner

Certified Advanced Toastmaster

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Shon Isenhour

Eruditio and The Institute at Patriot Point

Shon specializes in Business Process Management, Adult Education, Strategic Planning, Organizational Change Management, Leadership, and Reliability Engineering and has lead improvement initiatives for industries such as pharmaceuticals, metals, petrochemical, paper, and power generation, among others. Shon has been asked to speak at numerous professional conferences on these topics in the US as well as Europe, South America, and the Middle East.

Shon is an engineering graduate of North Carolina State University and has become an expert in the implementation of holistic reliability solutions using tools such as Total Productive Maintenance (TPM), Reliability Centered Maintenance (RCM) and Root Cause Analysis (RCA), as well as Six Sigma and Lean to drive significant bottom line results.

Shon is currently serving as the Past Chairman of the National Board and past Director of Education for the Society of Maintenance and Reliability Professionals and is a past committee vice chairman in the area of benchmarking. Shon also serves on the boards of other global asset management organizations. Shon is a Certified Maintenance and Reliability Professional (CMRP), and has been certified by Prosci and Colorado State University as a Change Management Professional.

Shon is a Plant Engineering Future 30 honoree and 2011 and 2014 USA Science and Engineering Festival Nifty 50 Speaker as well as being the recipient of the Solutions Magazine Best Article Award.

Shon currently writes and manages one of the most visited industry specific blog, www.ReliabilityNow.com. The blog is viewed monthly by over 4,000 visitors and contains over 150 posts on topics ranging from manufacturing to leadership, reliability, and education.

For a full job history including skills and recommendation please see my LinkedIn page at http://www.linkedin.com/in/shonisenhour

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Jeff Shiver

People & Processes

As a trusted advisor, Jeff Shiver helps people and organizations transition their culture to a reliability centered proactive state driving safety and profitability. A Certified RCM2 Practitioner with the Aladon Network, Certified Maintenance and Reliability Professional (CMRP), Certified Professional Maintenance Manager (CPMM), Certified Reliability Leader (CRL), and book author, Jeff helps people improve beyond the status quo. He initiates positive change in organizations with respect to culture, business processes, and most importantly, people.

Jeff has over 25 years of practitioner experience in manufacturing and facilities environments. Within Mars North America, he worked at four plant locations and held 2 corporate roles. In Columbia, SC, he was a vital team member starting a new pet food plant, initiating a predictive maintenance program, and pioneering plant floor information to the web. In Engineering, Maintenance, and Operations management roles, he led proactive culture transformations that yielded significant results at the Waco, TX Mars site. Prior to Mars, he held Engineering positions at Proctor and Gamble, and IBM sites. In 2006, Jeff founded People and Processes to encourage others on their Maintenance and Reliability Best Practices journey.

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Augie DiGiovanni


Mr. Augie DiGiovanni served as Branch Manager at the Carderock Division Naval Surface Warfare Center from 1984 to 1996.  In this role he had Program Management responsibility for the reliability of the US Navy’s surface vessels.  DiGiovanni’s responsibilities included complete operations and financial management of a $40M Reliability Program.  He directed the development of predictive monitoring systems and implemented maintenance strategies on mechanical, electrical, process, and field device assets. He is a recipient of the Secretary of Defense Productivity Excellence award for his work in improving the reliability of US Naval Ship Plants.  This award was presented by then Secretary of Defense and former Vice President of the United States Mr. Dick Cheney

DiGiovanni has held various positions within Emerson Process Management from 1996 to the present including Business Leader of the Asset Optimization Service business responsible for the global execution of Reliability Projects and Director of Reliability Key Accounts in Emerson’s Process Systems and Solutions Division. Today, DiGiovanni is the North American Director of Life Cycle Services for Emerson Process Management.  He has Sales and Marketing Management responsibility for Emerson’s Life Cycle Services and Turnaround/Outage Management Services in North America.

Leveraging his years of experience in reliability in a mission-critical environment, DiGiovanni understands that balancing the right technology, work processes and expertise are essential to world-class performance in various industrial environments.

DiGiovanni holds a BS in Marine Engineering Systems from the United States Merchant Marine Academy and an MS in Engineering Management from Drexel University.  He is a Licensed Marine Engineer and a certified instructor/facilitator in Total Quality Management (TQM), and holds the rank of Commander in the US Naval Reserve. His last assignment was the Deputy Chief of Staff for Intelligence for the US Navy’s 6th Fleet based in Southern Italy

He is married to the former Doris Jean Westhead.  Augie and Doris have three children, Nicole 27, Stephanie 25, and Dominic 23 all graduates of the University of Tennessee.

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Ramesh Gulati


Ramesh Gulati is currently the Asset Management & Reliability Specialist at Jacobs – Asset Management Group, Tullahoma, TN

Over 50 years of diversified experience in people, product, and process development and improvement as it relates to consumer goods, process/service, and the heavy metal industry. Has broad background in operations analysis and process improvements including kaizen, re-engineering, performance measurement/metrics, plant reliability and maintenance process improvement tools/techniques (e.g., CMMS, CBM/PdM, TPM, RCM), implementation of asset management systems (e.g., ISO-certified), energy management, and people development.          

An effective leader, and change agent   with strong analytical, organizational, and business management skills. He has a strong  commitment to quality, continuous improvement, and ability to motivate and develop a skilled workforce.

A world-renowned leader in the maintenance, reliability, and asset management field and the author of more than four books, including the award-winning Maintenance & Reliability Best Practices. He is also known as “Reliability Sherpa” in reliability- asset management arena.

Has worked at Aerospace Testing Alliance – Jacobs /Sverdrup Technology Inc., Arnold Engineering Development Complex, AFB, TN (8/83 – 7/16), Carrier a/c, True Temper Corp., Bethlehem Steel, and  HEC-Foundry Forge plant.

Ramesh holds  BSME, MSIE, and EMBA.


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Dave Reiber


Dave is currently Senior Reliability Leader at Reliabilityweb.com.  Prior to joining Reliablityweb.com, he served as the Predictive Maintenance Lead for General Motors & Led Global Training for Maximo.

Mr. Reiber has 20 years as a leader in Enterprise Asset Management and Asset Condition Monitoring as the former Global Training Lead for Enterprise Asset Management & Predictive Maintenance Business Lead for General Motors.

Reiber is a seasoned international trainer with deep experience in handling diverse cultures and languages. Mr. Reiber received a Chairman’s Honor Award for Leading Team in developing Global Maintenance Business Process and a CIO award for successful Enterprise Asset Management deployment in Liuzhou, China.

Dave serves as part of the Reliabilityweb.com Functional Leadership team responsible for developing long-term strategy with a focus on expanding capabilities for the Uptime Elements Reliability Framework and on continually improving the Certified Reliability Leader™ learning management system.

Reiber is a CRL (Certified Reliability Leader) from the Association of Asset Management Professionals, CMRP (Certified Maintenance & Reliability Professional) from the Society of Maintenance & Reliability Professionals, a Certified Deployment Professional for Maximo Asset Management, Certified Level 1 Infrared Thermal Imaging, and Certified Level 1 Ultrasound. He is also a member of Plant Engineering Advisory Board, a member of the North American Maximo Steering Committee for GM, a member of the IBM International Maximo Advisory Council, a member and co-leader for the International Manufacturers Group for Maximo.

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