What will you learn at MARCON 2020?

MARCON2020 logo
MARCON 2020

Join us at the 24th annual Maintenance and Reliability Conference hosted by The University of Tennessee Reliability and Maintainability Center. MARCON 2020 will be held March 9 – 12, 2020 in Knoxville, Tennessee. We are excited to announce that we will be back at the Knoxville Convention Center!

This conference is unlike any other you will attend this year. You won’t just learn by sitting in workshops and presentations. MARCON is organized to allow the opportunity to collaborate one-on-one with the presenters, exhibitors and other attendees. Join us as companies share their best practices, and information on new and emerging technologies, methods and techniques in the area of Reliability and Maintenance Engineering and Management. This conference is a forum for all — practitioners, specialists, managers, educators, students, and even the new and uninitiated.

Bring Your Team
Maximize growth by bringing your entire team to MARCON. Individuals can tailor their experience by selecting workshops and paper presentations to attend, and the team benefits by discussing what you are learning on the spot. You can also save money by attending as a team…for every 3 paid registrations from your company, you receive a 4th free!! This discount applies to the formal portion of the conference only, but workshops can be added for a reasonable fee.

Take your experience a step farther by letting us help you host a meeting at MARCON. Why travel twice? Learn from industry experts and knock out some business while you are here. The RMC staff can assist you in coordinating a space to hold a private meeting at either the Knoxville Convention Center or the Holiday Inn Downtown World’s Fair Park. Whether you need to meet for two hours or two days, we can help. Please contact Kim Kallstrom (kkallstr@utk.edu / 865-974-9627) for more information.

Get the most out of your conference registration...

Plan to spend the full four days with us! Hear best practices and lessons learned from our 3 keynote speakers. Customize your registration package by deciding what combination of our 12 pre-conference workshops and 3 tracks of paper presentations best meet your needs (you may move from track to track as desired). And of course, you will want to take full advantage of the exhibit area and social events for unlimited networking.

  • MARCON 2020 will include a full schedule of events, to include workshops and presentations by leaders in the field of R&M, networking receptions, and exhibit area.
  • Refer to the speaker abstracts to choose which paper presentations to attend. Presentations will focus on best practices, case studies, asset management, and new research and technology.

Topics Include

  • Organization, Strategy, and Culture
  • Facilities Reliability
  • R&M Technology and Tools
  • Workforce Effectiveness
  • Asset Care Execution
  • Machinery and Equipment Maintenance
  • Process Reliability
  • Business and Management
  • MRO Spare Parts
  • Facilities Reliability
  • Technology and Data Implementation / Applications
  • Shutdowns, Turnarounds, and Outages
  • Optimization and Implementation
  • Aligning with Operations
  • R&M in the Power Industry
  • Work Management
What does MARCON offer?

Now in its 24th year, MARCON has become known as a high quality, excellence-driven conference – large enough to deliver value, small enough to allow interaction with the presenters and attendees. The exhibit cost for 2020 remains low and includes pipe and drape this year. And we are again offering FREE web advertisement for exhibitors and sponsors.

  • Want to hit 2020 running with an exhibit at one of the year’s first conferences?
  • Want to showcase your products and services?
  • Want to closely interact with conference attendees?
  • Want free advertising on the RMC website for up to a year?

If your answer was “YES” to any of the questions, then MARCON is the conference for you!

  • We have an ideal set-up for exhibitors along the pathway of conference attendees.
  • We are not a mega-conference/trade show! Exhibitors and attendees have the time to share needs and solutions.
  • Sponsors are highlighted and recognized for their contributions, both on the RMC and MARCON websites and throughout the conference.

The exhibit area will be located in close proximity to the conference meeting rooms and the meal and break area for maximum traffic flow by conference attendees. Each exhibiting company has a 10’ x 10’ space and may have a 6-foot draped table or similar sized free-standing exhibit. Booths for 2020 will also include pipe and drape and Internet (provided by All Convention and Expo Services), as well as electricity.

Exhibiting companies receive 2 complimentary conference registrations, 6 months of advertising on the RMC website, and can include a brochure and/or a promotional item in the attendee welcome bags (a $300 value).

Sponsorships

Sponsorships are available at many different levels. All sponsors will be recognized on the conference website, in conference materials, and also receive 6-12 months of advertising on the website, depending on the level of sponsorship. They may also include a brochure or promotional item in the welcome bags for no additional charge.

University Level – $5,000 
Sponsorship comes with 12 months on RMC web advertisement, In addition, company logo will be included on conference program and signs, and conference website advertisement. A company promo item may be included in conference welcome bag free of charge.

Orange Level – $3,000 
Sponsorship comes with 6 months RMC web advertisement, In addition, company logo will be included on conference program and signs, and conference website advertisement. A company promo item may be included in conference welcome bag free of charge.

White Level – $1,500 
Sponsorship guarantees company logo will be included on conference program and signs, and conference website advertisement. A company promo item may be included in conference welcome bag free of charge.

Bar Sponsors – Welcome & Networking Receptions (March 10 & 11) – $2,500 each
Each sponsorship opportunity provides two drinks per attendee at the chosen reception. Both receptions will be held in the exhibit area. Reception sponsorship guarantees company logo will be included on conference program and signs, and conference website advertisement. A company promo item may be included in conference welcome bag free of charge.

If you would like to donate a different amount please contact the RMC.

Keynote Speakers

Meet our Keynote Speakers

Tim Holmes

Principal Consultant for Reliability & Maintenance Engineering

DuPont

    Charlie Floyd

    Vice President, Manufacturing Optimization

    Domtar

      Rick Baldridge

      Corporate Reliability Excellence Leader

      Cargill

        Schedule

        7:00 AM - 8:00 AM
        Event registration & Breakfast

        The course is ideal for anyone who wishes to gain a solid understanding of reliability improvement and condition-based maintenance. You will understand why you should improve reliability, what is involved in implementing a program, and what all the roadblocks will be. You will have a clear understanding of the strategies, philosophies, and terminology associated with the very important process of improving reliability and performance. The course is perfect for managers, engineers, maintenance & operations managers, and condition monitoring leaders.

        The two-day workshop will cover the following:
        • A big-picture overview
        • The benefits of reliability improvement
        • How to assess the benefits for your organization
        • How to develop a reliability culture
        • Selling the program to senior management
        • Developing the program strategy
        • Understanding failure and failure modes
        • Defect elimination
        • Developing an asset reliability strategy
        • Work management (planning and scheduling)
        • Spares and material management
        • Precision and proactive maintenance
        • Condition monitoring
        • How to break out of the reactive maintenance cycle of doom
        • Continuous improvement
        • A summary of the implementation strategy

        If you complete the two-day workshop you will be eligible to take the two-hour, 60-question, multiple-choice ARP-CAT I exam on Tuesday, March 5, from 6:00 – 8:00 pm, in the same classroom as the workshop. The cost of the exam will be $275 per student. You must register for the exam separately, here: Register for Exam

        Bio:

        Paul Dufresne is a Reliability Advisor and instructor for Mobius Institute. Paul has over 25 years of experience in the military and various industries with a primary focus on improving operations, maintenance, and reliability functions. Paul serves as chairman of the Society of Maintenance and Reliability Professionals Best Practices Committee. He is a member of the Society of Tribologist and Lubrication Engineers and the Industry Council for Machinery Lubrication. He holds credentials through STLE as Certified Lubrication Specialist (CLS); through SMRP as Certified Maintenance and Reliability Professional (CMRP) and Technician (CMRT); through the Association for Facilities Engineering as Certified Plant Maintenance Manager (CPMM). Paul is certified in predictive maintenance technologies such as vibration analysis and thermography. He has written several articles and technical white papers and is a frequent presenter at industry conferences. Paul is a Distinguished Military Graduate from the University of Central Florida.

        Paul Dufresne

        I have published 1,000,000 words on maintenance management topics. The thing I want to say about failures goes against every text you’ve read and a few I’ve written. I’m suffering the horror of being publicly wrong every day for 35 years.

        Here goes:

        • You can never PM your way to reliability
        • You can never Plan your way to reliability
        • You can never Schedule your way to reliability
        • You can never invest or buy your way to reliability
        • You can never scan using any tech to reliability
        • There is no silver, gold or platinum bullet that will give you reliability

        The only thing you can do is to reduce the number of defects and wastes entering your system faster than they are being added.

        • Focus on defect elimination
        • Focus on waste elimination
        • Focus on improving rather than just fixing 1% or so of the time
        • Focus on the inputs to your process like raw materials, fuel, lubricants
        • Focus on reducing the incidence of careless work habits of both operators and maintenance
        • Focus on precision: doing jobs right, the right process for set up, the right process for operations
        • Focus on buying the right equipment for the job

        Topics for the 1-day workshop

        • Ideas behind Defect Elimination
        • Ways to organize Defect Elimination
        • Case studies in Defect Elimination
        • Practical workshop in Defect Elimination with formats you can copy
        • Pitfalls in Defect Elimination
        • The Defect Elimination journey

        This is a short defect elimination boot camp. We will take a deep look at the 5 categories of defects, techniques to eliminate them and how to organize and report on the effort. Featuring active defect elimination activity.
        Remember everyone loves a winner! This short program will make your defect elimination program a winner.

        Bio:

        Work Experience
        1980 to present: President of Springfield Resources

        Maintenance Management Consultant in a wide variety of industries including airports, food processing plants, hospitals, high tech manufacturing, rail roads, utilities, primary metal, warehousing, mining, universities, school systems, military, government, etc.

        Management trainer He has trained over 17,000 people in 26 countries in 600+ sessions. 98% of participants rated the training very good or excellent. Mr. Levitt has been a speaker at National meetings of AFE, IMC, NAWGA, and others.

        Projects include

        • Maintenance Audit
        • Maintenance Manager certification
        • PM/PdM training
        • Planning and scheduling training and coaching
        • Shutdown Auditing, Shut-down training
        • Upgrading maintenance supervisor skills
        • CMMS benefits training, implementation, choosing
        • TPM training and implementation
        • Training assessment
        • Stock room and maintenance inventory management
        • Cost reduction projects

        As President of Springfield Resources Mr Levitt had several long-term roles:
        Director of Reliability Projects for Reliabilityweb the leading publisher, trade show sponsor, and training company in the field.

        Director of International Projects (3 years in role) for Life Cycle Engineering a $100,000,000 maintenance and engineering consultancy.

        Mr. Levitt served as a Senior consultant to Computer Cost Control Corp. Assisted the companies’ president design, market, install computerized maintenance management systems to major organizations including Town of Islip, Village of Babylon, Triangle Maintenance (JFK Airport), Fed Ex, BFI, etc.

        Provided source inspection services for over $100 million worth of equipment Gelco Leasing, Zim Container Lines and Lykes Brothers Shipping.

        Designed, installed and provided 24 hr service coverage for BP 30,000 barrel/day oil terminal including complete automation with rack control, accounting, inventory control.

        Designed Railroad fuel security & accounting system for Conrail, design was adopted by the American RR Association as the recommended standard for the industry Marketed and installed 50 computerized refueling site with technology licensed from the UK throughout Northeastern US for organizations such as Frito Lay, Macarthur Airport, Pepsi Co., Chester Water Co. etc.
        1973-1980
        SL Industries Vice President, General Manager, P & L responsibility for 2 manufacturing plants, 24 hr operation, peak of 100 employees.
        Division Manager wire harness production. Manufactured wire harnesses for the automotive and appliance industry.
        Diversified product line, Installed short interval schedule for production and increased thru-put by 30%. Computerized reporting systems. Division manager Wayne Recreation Division basketball backstops. Supervised the acquisition of the division from Tubular Products and built a national sales force and increased production and sales 5 fold in 2 years.
        1969-1977, 1988-present

        Part time commercial and residential rental property ownership and management

        Education

        Temple University BA Computer and Information Science, (National Honor Society for Computer Science), additional course work in engineering, psychology. (after graduating, taught programming for Temple University school of Engineering), Penn State additional courses in accounting, law. PA Gestalt Institute completed 3 year certification in gestalt psychology. Completed courses in communication and high performance team management at Landmark Education Corporation.

        Memberships Present and Past

        • AFE current-(Association for Facilities Engineering) member add and Vice President Philadelphia Chapter 6
        • The Miquon School board member, chairperson of maintenance and environment committee, executive committee, chairperson of investment committee
        • ANSI (American National Standards Institute- Health and Safety board ) board member
        • National Family Business Council past president and board member
        • Small Business United (formally the National Small Business Association) trustee

        Books Authored, Publications and Interviews,Book to be published in 2019

        • 10 Minutes a Week to Great Time Management (TBP, Reliabilityweb)
        A partial list… and over 200 articles
        • Conversations in Maintenance (TBP, Reliabilityweb)
        • 10 minutes a Week to Great Meetings (2017, Reliabilityweb)
        • Surviving the Spare Parts Crisis (2017, Industrial Press)
        • Facilities Management (2015, Momentum Press)
        • TPM Reloaded, (2010, Industrial Press)
        • Basics of Fleet Maintenance, (2010, Reliabilityweb Publishing)
        • Maintenance Planning, Scheduling and Coordination, (second edition 2010 Industrial Press)
        • Lean Maintenance, (2009 Industrial Press)
        • Managing Factory Maintenance, (1996 Industrial Press)
        • Handbook of Maintenance Management, (1997 Industrial Press)
        • Internet Guide for Maintenance Management, (1999 Industrial Press)
        • Managing Maintenance Shutdowns, Turnarounds and Outages, (2003 Industrial Press)
        • Complete Guide to Preventive and Predictive Maintenance second edition, (2011 Industrial Press)
        • Engineered Performance Standards, in Facilities Operations Manager Handbook,(1999 McGraw-Hill)
        • Seminar texts:
        o Management Skills for Maintenance Supervisors I, II
        o Maintenance Management for Small Rental Buildings.
        • First magazine publication: “Hard Choices of trucking software,” Fleet Owner 4-84
        • First interview with the press: “Small companies act to patch things up rather than split up,” interview Wall Street Journal 5-80

        Joel Levitt

        This is a one-day workshop that is a condensed version of the complete two-day workshop called “Getting Traction through Productive Leadership”. It provides leaders and prospective leaders with the knowledge and skills they need to effectively lead. This workshop is led by Tom Moriarty, the Plant Services Magazine Human Capital monthly column author and author of “The Productive Leadership System; Maximizing Organizational Reliability”. The workshop dives into important aspects of the human brain and how behaviors create habits, and how habits create culture. Productive Leadership requires senior leaders to provide direction and requirements. Direction includes mission, vision, values, and objectives. Requirements include policies, plans, processes, procedures, measures and the assets, or things that people need to carry out guidance. Productive leaders need to want to be leaders and have a personal set of mission, vision, values, and objectives. They also need an understanding of roles, attributes, and skills for effective leadership, as well as their sources of power and how to influence others towards achieving goals. This course discusses key leadership concepts, provides practical exercises and tools. We dive into the five leadership roles, the five critical leadership attributes, and critical leadership skills that comprise the leader’s toolbox. The objective of Productive Leadership is to equip you to improve your leadership expertise and increase the motivation and productivity of your team. Leaders can improve productivity and motivation by properly communicating, empowering and having a consistent approach to reinforcing positive behaviors and correcting non-compliant behaviors. This one-day workshop is focused on critical techniques that will make you a better manager, supervisor or aspiring leader. These concepts are proven, practical approaches that have been effective in industry, academia and military organizations. Productive Leadership will help you get a better workplace culture and productivity. Attendees will receive a course handout as a reference and reinforce learning. Attendees are encouraged to leverage brain science related to the consolidation of memories; transferring new, temporary memories to long term memories. Productive Leadership skills include important tools such as better time management, how to empower people, having a plan on how to make minor or significant corrections when there are non-compliant behaviors and getting better at positive feedback.

        Learning Objectives: Productive Leadership Overview The human brain, memories, behaviors, habits, and culture. The five leadership roles. The five leadership attributes. Critical Leadership Skills. The best way to retain and use Productive Leadership knowledge.

        Bio:

        Thomas J. Moriarty, PE, CMRP is president of Alidade Maintenance Engineering and Reliability, Inc. (Alidade MER). Founded in 2004, its mission is to assess, define solutions and support implementation of projects leading to asset management and productive leadership excellence.

        Tom was a U.S. Coast Guardsman for 24 years, retiring as a naval engineering Lieutenant Commander in 2003. Prior to earning his commission, Tom was an enlisted Machinery Technician for over nine years. In 2003 Tom was honored by the National Society of Professional Engineers (NSPE) by being selected U.S. Coast Guard Federal Engineer of the Year for his accomplishments in work management (increased labor effectiveness by 31%) and by initiating a comprehensive condition monitoring and precision maintenance program.

        In 2004 Tom founded Alidade Maintenance, Engineering and Reliability, Inc. (Alidade MER) to support physical asset management through leadership, maintenance management and reliability engineering improvements.

        Tom earned a Professional M.B.A., from the Florida Institute of Technology (focused on Organizational Development). He has a B.S. in Mechanical Engineering from Western New England University (Marston Award, Tau Beta Pi National Engineering Honor Society). He is a member of the American Society of Mechanical Engineers (since 1993, past Chair of the Canaveral, FL Section of ASME 2005-2006), and a licensed professional engineer (PE) in Florida. Tom became a member of the Society of Maintenance and Reliability Professionals in 2002 and is currently a Florida Chapter Board Member, the Florida Central East District Director and a CMRP since 2003. He has various credentials in RCM, Root Cause Analysis and predictive maintenance technologies. In 2018 he became an Approved Provider (Productive Leadership System training).

        Since 2008, Tom has been the author of a monthly column on leadership in Plant Services Magazine (2010 Gold Award, American Society of Business Publication Editors). He has authored a book titled “The Productive Leadership System; Maximizing Organizational Reliability”.

        Tom can be reached at (321) 773-3356 (ofc), (321) 961-4306 (cell) or tjmpe@alidade-mer.com.

        Tom Moriarty

        This workshop introduces the strategies required for asset reliability improvement initiatives to attain a higher likelihood of success and drive sustainable productivity gains. The approach uses lectures, exercises, and group discussion.

        YOU WILL LEARN:
        • Why you should improve asset reliability
        • How to assess your reliability maturity
        • The nature of the real problem to be solved
        • How to develop a clearly-defined current state and target
        • How to integrate your reliability improvement program with an Industrial Internet of Things (IIoT) initiative and assess your readiness for implementation
        • What it will take to implement an asset reliability program

        TAKEAWAYS:

        Upon completion of the course, attendees will take away 9 key elements for executing a successful reliability improvement program. Attendees will leave with an understanding of the challenge of initiating a reliability improvement program and armed with the following tools:
        • Identification of where you sit on both the P-F Curve and the Asset Reliability Maturity Continuum
        • A list of the causes contributing to your site’s reactive posture
        • An initial assessment of your site’s current state with identification of the gaps needing to be closed
        • The beginnings of a reliability improvement plan

        TARGET AUDIENCE:

        • General Managers
        • Plant Managers
        • Directors
        • Vice Presidents
        • Any Senior Leaders with the ability to influence and control reliability initiatives

        Bio:

        Walter Barringer joined the Allied Reliability Group team in 2012 and has worked more than 25 years in the reliability and maintenance fields, setting up and running Predictive Maintenance (PdM) programs and developing and delivering training courses, as well as coaching and consulting. He is currently a Senior Reliability Professional and Instructor, teaching a variety of courses, developing materials, and coaching students in a number of disciplines.

        Walt brings experience gained as a former Field Services Specialist and Project Implementation Site Lead from a variety of industries, such as paper, chemical, food processing, mining, petroleum and natural gas refineries, steel and aluminum, power generation, machine tool, auto manufacturing, facilities, and others into the classroom. This blend of consulting and training knowledge affords him the unique ability to bring relevant examples to training. His strong background in instructing lets him identify the specific needs of his clients and adapt the session to address them.

        As an instructor, Walt uses a systematic approach to training focusing on the application of the material in a relevant way so the new knowledge and skills can be implemented immediately. As Allied’s master trainer, he is responsible for qualifying new instructors and ensuring they maintain proficiency in the subject material as well as presentation skills. Always searching for opportunities to make the training experience more relevant and impactful, he has also led the revision and development of many of Allied’s courses.
        Walt is an active member of the Reliability Community and can be seen presenting papers and workshops for the Society of Maintenance and Reliability Professionals (SMRP), International Maintenance Conference (IMC), the Reliability Conference, and the International Machine Vibration Analysis Conference (IMVAC), to name a few. In addition to a number of professional certifications, he holds a Bachelor of Science in Industrial Education from the University of Tennessee.

        Walt currently resides in Tennessee with his wife. Away from work, he enjoys spending time with his grandchildren, cycling, and sightseeing with his wife.

        Walter Barringer

        Including operators in the reliability efforts of a site usually involves the application of some operator performed reliability inspections rounds or operator basic care (OBC) rounds. The effectiveness of these operator rounds can vary greatly from site to site and even within a plant from shift to shift. The goal for operator care rounds should be the early detection of failures followed by their timely repair.

        In this seminar, we will propose some strategies to help ensure that you get the results you are looking for from your operator reliability inspection rounds. We begin by focusing on the why inspect as opposed to what to inspect. If your operations team has been focused on what to inspect without enough background on why it is important to inspect you may find there is push back on performing these inspection tasks or that tasks are completed but rarely is anything of consequence found. We focus on why by ensuring operators understand the difference between age-related equipment failures and random natured equipment failures and how the consequences of each can be mitigated. Operating personnel must be brought to understand that the historical dominant maintenance strategies of PM and replace-on-a-time-basis may not be fully correct for controlling and/or reducing the consequences of random nature failures which, historically, can account for up to 80% of industrial equipment failures.

        The operating group should also take a more active role in caring for their equipment and ensuring that it is meeting the needs of the process and the plant. This can be a cultural shift for the operations group and guiding operators to care for their equipment and take a leadership role in reliability can be very challenging. This cultural shift needs to be nurtured and ensuring that the correct feedback loops are in place is important to the process. Operators want to know the status of corrective action items and when items are going to get fixed. Since studies now show that success breeds success, getting operator care route findings fixed and communicating the results will lead to more route findings.

        We then shift focus to the skills and machinery inspection techniques that are available for operators to use. These techniques include audible, tactile and visual inspection along with the use of inspection instruments to quantify and trend these values. Typical instruments include; spot radiometers, strobe-o-scopes, peak vibration meters. It is important that operators know how to use the technologies that are available to not only troubleshoot their equipment but to be able to pass on objective data that leaders can make decisions with.

        Getting more from operator care rounds should mean getting well-written work requests put into the system. We wrap up the seminar by discussing what makes up a well-written work request and what is it that holds us back from getting all the information that we need in a work request so that we can get items fixed in a timely manner.

        Learning Objectives: Awareness of the six patterns of failure. Understand the difference between age-related and random natured failures. Gain awareness that operators may not understand reliability fundamentals. Understand the cultural shift that must happen when moving towards a more proactive approach to reliability through operator inspection. Understand the value of visual, audible and tactile inspection. Gain an awareness of the capabilities of typical operator inspection instruments. Understand the components of a well-written work request Gain an awareness of how setting up the correct culture, skills and expectations will allow you to get more from your operator care rounds.

        Bio:

        Chris is an instructor, developer and leader of the Process Excellence Pillar (operator care training) at Reliability Solutions LP. Chris is responsible for ensuring that operator care training is focused, engaging and meets the client’s specific needs.

        Chris has 10 years of experience as a trainer and over 15 years of field experience in both the production and the mechanical maintenance areas. He has been a mechanical maintenance supervisor, operations front line leader, process engineer, and field technical sales & service engineer; roles that support the goal of reliable and predictable manufacturing.

        Chris earned a Bachelor of Science degree in Chemical Engineering from the University of Alberta and has worked in the paper industry, and the oil and natural gas production industry. He has run production and process improvement trials, devised and implemented down hole and pipeline corrosion inhibition programs, oil and natural gas production specialty chemical programs and paper machine wet end specialty chemical programs. He has been involved in the design and implementation of operator basic care rounds, roll out of maintenance work systems, precision maintenance programs, and the day to day running of crews of mechanics and operators on lean budgets. His extensive operations background gives him insight into what makes operators tick and how to motivate them to change.

        Chris Endruhn

        You have responsibility for 10,000+ assets. They contain some similarities, but you need to manage them across multiple plants or facilities. Odds are you’ve faced challenges in fully understanding current risk level and deploying justified maintenance strategies across all those assets. Perhaps you also experience similar problems to your peers: – Plant operating in an over-sold state, unable to increase production easily – Different maintenance strategy review processes across sites – No place to house or share best practice strategies to use across multiple sites – Maintenance strategies revised without reliability considerations – Difficulty justifying maintenance budgets and resource requirements – Inconsistent master data structure – Inconsistent implementation of strategy changes to CMMS This short course will help Reliability Directors and Corporate Asset Managers map and define a holistic and cohesive Asset Strategy Management business process by developing workflows, roles and responsibilities, and KPI’s and metrics. This will provide your organization with a framework to better manage risk and justify maintenance strategies across their facilities.

        Learning Objectives: Preventing risk exposure – Best practice for maintenance task deployment – Sharing strategy learnings – Importance of forecasting – Engaging people in strategy decisions – Setting Strategy

        Bio:

        Jason Ballentine holds a Bachelor Degree in Mechanical Engineering and is a Certified Maintenance and Reliability Professional. At ARMS Reliability, Jason manages the multitude of reliability projects undertaken by ARMS Reliability Engineers in North America. This includes asset strategy management program development, maintenance strategy development and optimization, RAMS studies and life cycle analysis studies for different industry sectors.

        Jason Ballentine
        8:00 AM 4:00 PM
        Workshop 1 - Asset Reliability Practitioner (ARP) Category 1 Workshop - (Paul Dufresne, Mobius)

        The course is ideal for anyone who wishes to gain a solid understanding of reliability improvement and condition-based maintenance. You will understand why you should improve reliability, what is involved in implementing a program, and what all the roadblocks will be. You will have a clear understanding of the strategies, philosophies, and terminology associated with the very important process of improving reliability and performance. The course is perfect for managers, engineers, maintenance & operations managers, and condition monitoring leaders.

        The two-day workshop will cover the following:

        • A big-picture overview
        • The benefits of reliability improvement
        • How to assess the benefits for your organization
        • How to develop a reliability culture
        • Selling the program to senior management
        • Developing the program strategy
        • Understanding failure and failure modes
        • Defect elimination
        • Developing an asset reliability strategy
        • Work management (planning and scheduling)
        • Spares and material management
        • Precision and proactive maintenance
        • Condition monitoring
        • How to break out of the reactive maintenance cycle of doom
        • Continuous improvement
        • A summary of the implementation strategy

        If you complete the two-day workshop you will be eligible to take the two-hour, 60-question, multiple-choice ARP-CAT I exam on Tuesday, March 10, from 6:00 – 8:00 pm, in the same classroom as the workshop. The cost of the exam will be $275 per student. You must register for the exam separately, here: Exam link

        Bio:

        Paul Dufresne is a Reliability Advisor and instructor for Mobius Institute. Paul has over 25 years of experience in the military and various industries with a primary focus on improving operations, maintenance, and reliability functions. Paul serves as chairman of the Society of Maintenance and Reliability Professionals Best Practices Committee. He is a member of the Society of Tribologist and Lubrication Engineers and the Industry Council for Machinery Lubrication. He holds credentials through STLE as Certified Lubrication Specialist (CLS); through SMRP as Certified Maintenance and Reliability Professional (CMRP) and Technician (CMRT); through the Association for Facilities Engineering as Certified Plant Maintenance Manager (CPMM). Paul is certified in predictive maintenance technologies such as vibration analysis and thermography. He has written several articles and technical white papers and is a frequent presenter at industry conferences. Paul is a Distinguished Military Graduate from the University of Central Florida.

        Bio:
        Paul Dufresne is a Reliability Advisor and instructor for Mobius Institute. Paul has over 25 years of experience in the military and various industries with a primary focus on improving operations, maintenance, and reliability functions. Paul serves as chairman of the Society of Maintenance and Reliability Professionals Best Practices Committee. He is a member of the Society of Tribologist and Lubrication Engineers and the Industry Council for Machinery Lubrication. He holds credentials through STLE as Certified Lubrication Specialist (CLS); through SMRP as Certified Maintenance and Reliability Professional (CMRP) and Technician (CMRT); through the Association for Facilities Engineering as Certified Plant Maintenance Manager (CPMM). Paul is certified in predictive maintenance technologies such as vibration analysis and thermography. He has written several articles and technical white papers and is a frequent presenter at industry conferences. Paul is a Distinguished Military Graduate from the University of Central Florida.

        Paul Dufresne

        Many believe that they are not ready to look at machine learning as value adds to their existing reliability and asset management program simply because of the maturity of their existing program. While the fundamentals of reliability and asset management need to be placed, machine learning has the potential to dramatically add value in places where traditional technology could not.

        In this workshop, we will guide you through a typical AI implementation roadmap from start to finish. Using real case studies as examples, we will dive into common questions like:

        • What is AI?
        • What is a good application for AI or what is not a good application?
        • Do I need to have condition monitoring in place before AI?
        • How do I choose what asset or system to start with?
        • Who do I need on my team?
        • How much data do I need?
        • How do I address the culture change needed?
        • How do I support AI after?
        • How do I scale?

        In addition to the common questions, we will walk through a live interactive implementation of building a machine learning solution using common industrial manufacturing assets from start to finish.

        Bio:

        Blair Fraser is the co-founder of Quartic.ai, a company focused on providing Machine Learning and Artificial Intelligence solutions for Industrial applications, Industrial IoT and Smart Industry.

        Blair is passionate reliability and operational excellence professional and evangelist with over 20 years’ experience in designing, commissioning, maintaining and improving manufacturing equipment and processes for the manufacturing industry. A Certified Reliability Leader (CRL) and Certified Maintenance and Reliability Professional (CMRP), Blair has dedicated his career to combining sound reliability principles and processes with the latest technology to improve asset performance and uptime for several process manufacturing facilities.

        Before co-founding Quartic.ai to lead the development and implementation of clients Industry 4.0 strategy, Blair worked in and managed the maintenance and reliability programs at various manufacturing plants. Blair has dedicated the past years to learning, experimenting with and deploying machine learning and AI-based PoCs, pilots, and solutions.

        Blair Fraser

        The Manufacturing Game® workshop provides a simulated environment to take reliability initiatives for a “test drive”. By compressing time and space, this hands-on, exciting event lets you experience breaking out of the vicious cycle of reactive maintenance using the efficiencies of planning and scheduling then break through to next-level performance using Defect Elimination. Faced with the challenges of improving reliability, safety performance, environmental performance and increasing production while simultaneously lowering maintenance costs is today’s challenge for most production facilities. And finding a leverage point is the key to success. Most production facility managers are stunned to learn that they have not just hundreds of defects but tens of thousands of them that they must address each year. While many facilities do an exceptional job of addressing the top 16% of these issues through programs that use the expertise of a few specialists, they often leave the remaining 84% of the defects to be handled through the normal, reactive process. They achieve improved efficiencies but continue to do non-value-adding work because they fail to address what is causing the need for work….DEFECTS. An alternative approach is to unlock the immense potential that resides in the ideas and skills of the entire front line workforce, freeing them to make the improvements that they recognize as necessary every day. The Manufacturing Game® does exactly that using an interactive simulation that builds understanding and enthusiasm among the participants for tackling the tens of thousands of defects back at their sites with a “Don’t Just Fix It, Improve It” approach. Workshop participants gather around a 4’ x 6’ gameboard, assuming the roles of Maintenance, Operations, and Business Services at an existing production facility that has seen better days. While operations appear to be steady at the outset of the simulation, the site’s troubles quickly become apparent to the new staff with safety and environmental incidents, struggles to staff competing priorities and an inability to meet customer demands for products. These challenges inspire the participants to band together and work cross-functionally to reduce their reactive work, first by becoming more efficient at removing defects using traditional planned maintenance techniques and subsequently by identifying the sources of the defects and preventing them from getting into the equipment in the first place. It’s a fun and inspirational way to experience the value of Defect Elimination; proving that “Death by PowerPoint” isn’t the only way to learn!

        View the Manufacturing Game® brochure here: Download Flyer

        Bio:

        Michelle Ledet Henley is President of TMG Frontline Solutions where she has spent the past 20 years helping hundreds of organizations navigate the difficult waters of organizational change using a game-based simulation. Her enthusiastic facilitation style along with the innovative workshop design bring the workforce (even the most skeptical among them) energetically onboard with their site’s reliability improvement efforts. Co-authoring various articles and the book Level 5 – Leadership at Work, the sequel to the popular Don’t Just Fix It, Improve It, Michelle has become a thought leader on the emerging and often misunderstood topic of defect elimination.

        Michelle Ledet Henley

        This is an overview course open to a diverse group of individuals who have a need to understand business case development and the value creation process. These skills are often required to justify projects and then to verify the benefits realized by the project. This is a two-part process which begins with the development of a robust and defensible business case but also must include a value planning, creation, capture and documentation strategy. During this session, we will discuss the elements of the business case, how to build the business case and how to create and execute a value capture plan.

        Learning Objectives:

        1. Understand the elements of a business case
        2. Learn how to present the business case
        3. Appreciate the need for the value creation and capture plan
        4. Know how to develop and execute the value creation and capture plan
        5. Be able to verify created benefits from the project to the original business case

        Who should attend:

        This course is designed to be applicable to a cross-functional group of employees such as Corporate reliability managers, plant managers, department heads, such as maintenance, operations, Reliability/Maintenance engineers, plant engineering, area superintendents, area managers, inspectors, and team leads.

        Bio:

        Paul Casto is the Intelligent Assets Practice Leader at Gray Matter Systems with a focus on Asset Performance Management (APM). He is a leading practitioner in reliability and maintenance (R&M) improvement methodologies and has hands-on experience in reliability, maintenance, operations, and engineering in the chemical, steel, aluminum, automotive, oil and gas, aerospace, consumer goods, and construction industries. His current areas of focus include value creation through Asset Performance Management (APM), the development of asset health models, the application of advanced reliability and maintenance tools/strategies, data analytics, prognostics, machine learning, business case development and risk analysis, and R&M leadership.

        Paul holds a Bachelor’s degree in Electrical Engineering from West Virginia University, a Master’s degree in Engineering Management from Marshall University Graduate College, an MBA from Clemson University and a Masters in Maintenance Management and Reliability Engineering from the Monash University. He has done Ph.D. work in Industrial Engineering (ABD) at the University of Tennessee. Paul holds ASQ certification in Reliability Engineering, Quality Engineering and as a Six Sigma Black Belt. He has a certificate in Strategic Decision and Risk Management from Stanford University and is pursuing an Asset Management Professional Certification (AMPC) from Humber College/PEMAC. Paul is an SMRP Certified Maintenance and Reliability Professional (CMRP) and serves on the SMRP board as the Director of SMRP’s Body of Knowledge. He has served on the University of Tennessee’s Maintenance and Reliability Center Board of Advisors, the SMRPCO Advisory Council, Chair of the SMRP Best Practices Committee, the SMRP Education Committee and the API-691 Risk-Based Management for Machinery subcommittee. He is an active member of ASQ and IEEE.

        Paul Casto

        The year is 2020 and for many organizations, achieving the consistent reliability of their assets continues to escape them. People transition roles inside and out of the company, competitive pressures mount, and it seems that the business conditions change with the speed of light. Meanwhile, companies seek even higher returns from the maintenance function as a partner, as opposed to a necessary evil. Yet, many maintenance groups struggle to provide the fundamental work execution processes to deliver those reliability targets. The work execution components include choosing precision asset maintenance strategies, planning work, effective storeroom materials processes, scheduling, coordination, continuous improvement feedback, and the operations partnership. In your organization, how many of these does your organization do well? Realize that past thinking has not driven sustained change for many. What will you do differently to create a step-change in performance?

        Join Jeff Shiver CMRP for this workshop where he drills into the best practices for these components with a primary focus on planning and scheduling. When asking people about the purpose of planning and scheduling, often the reply is to improve the wrench time or worker efficiencies. While addressing the avoidable delays is essential, Jeff will challenge you to combine that response with other insights to form a holistic approach, one that you can implement on your return.

        You will learn:

        1. Insights to drive true partnerships with other stakeholders such as Operations to improve the ability to execute or in some cases, eliminate some of the need for, maintenance work.
        2. To create process roadmaps and buy-in so that all are heading in the same direction.
        3. The necessary linkages and handshakes between the components to improve both communications and work execution.
        4. To leverage tools, not just by planning and scheduling, to keep defects out of your processes and physical assets.
        5. Key implementation approaches from case studies.
        6. Measures to drive behaviors, and potentially transition your culture proactively.

        Bio:

        Jeff Shiver, CMRP, CPMM, RCM2 / RCM3 Practitioner guides people and organizations to overcome their reliability and operational challenges. Working together in partnership, we move beyond the status quo in culture, business results, and most importantly, people.

        Jeff has over 25+ years of practitioner experience. Within Mars North America, he worked at four plant locations and held two corporate roles. Job functions included Engineering, Maintenance, and Operations management. Before Mars, he held contract engineering positions at Proctor and Gamble, and IBM.

        Founding People and Processes, Inc. in 2006, Jeff is a trusted advisor for the Maintenance and Reliability Community. He is a book author, conference speaker, thought leader, and published in domestic and international trade journals. Jeff is also the Membership Services Director for the Society of Maintenance and Reliability Professionals (SMRP).

        Jeff Shiver

        More and more organizations are following or gaining certification to ISO 55000, the internationally recognized standard for asset management. The benefits of applying the ISO 55000 Asset Management standard’s best practices include:

        1. Better management of risk
        2. Breaking down organizational silos
        3. Increasing alignment around asset lifecycle management, structured training and retention of key skills
        4. Effective prioritization of investment documentation for key processes and procedures

        Rheal Caron, Director, Power Advisory, and ABS Group, have consulted and certified major US and International firms, including Hartsfield-Jackson, the world’s largest airport, over the past several years. In addition to the safety and reliability benefits the program affords, the compliance aspect is of growing prominence for an increasing number of firms.

        This session will provide discussion centering on the industrial application and compliance impacts of the standard in the current marketplace.

        Bio:

        Rheal Caron has 30 years of experience working in industrial operations. His experience includes due diligence for plant acquisitions and divestitures, major maintenance outages, alignment of acquired assets with corporate procedures, risk management, project management and NERC compliance. Caron had held the roles of Power Plant Manager, Director of Operations, Director of Asset Management and more recently, Director of Power Advisory. He has worked as a Project Manager to implement an ISO 55000 based Asset Management Program and works closely with ABS Group ISO 55000 auditors.

        Rheal Caron

        Is safety a concern for your organization? What about reliability? How is it that aviation is able to ensure such safe operations? Yes, they have trained pilots with lots of experience, but that alone is not enough. Doctors are well trained, and so are our skilled trades, yet mistakes are common in both industries. So how do we overcome those mistakes?
        The Checklist Manifesto is a book written on how checklists have and can make such a significant difference in the aviation, medical and construction fields. Why not learn from these industries and apply that same methodology to our maintenance programs? These checklists not only prevent mistakes, but they also provide guidance on what to do in an emergency, ensuring minimal damage. Paper checklists have a demonstrated ability to reduce mistakes from well-written procedures, and digital checklists have proven the ability to further reduce the error rate.

        Developing a checklist is not as simple as throwing a bunch of steps on a piece of paper and handing it to our skilled trades staff. The checklist has to address the right issues and be simple! This requires a focus on what steps are typically missed, understanding why they are missed, and writing a check that is simple to use. If anyone of these items are missed, the checklist may fail to deliver the required performance increase.

        Once drafted the checklists need to be evaluated and tested. Handing an unproven checklist to the team is a sure-fire way to sink the use of checklists even before they are used. Boeing has an entire team write, test and re-write checklists. Although most organizations don’t have that level of resources, there are some simple steps we can use to ensure they are close enough to drive improvements. These include the initial draft, a review, a walkthrough and the final draft. It also includes a review and update process, to ensure that checklist is addressing the right issues.
        Even with an effective checklist developed, there is also some stigma to overcome (as there was with doctors) to getting the checklists used by our skilled trades staff. This requires that the need for checklists be communicated correctly, usage adhered to and host of other change management activities.

        Learning Objectives:

        • Understand the different types of mistakes
        • Understand what a checklist is and what it is not
        • Understand the role that a checklist plays in preventing human performance issues
        • Understand what is in a good checklist
        • Understand what is required to develop an effective checklist
        • Develop a process to ensure checklists will drive improved safety and performance.

        Bio:

        James Kovacevic is a passionate and driven Asset Management Professional who is based in Windsor, Ontario, Canada. Throughout the span of over a decade, he has gained extensive hands-on expertise in all things maintenance, reliability, and asset management.

        Currently, James serves as Principal Instructor at Eruditio. Previously, he founded HP Reliability, where he is infinitely dedicated to helping manufacturers attain maximum profitability, all while ensuring quality jobs and thriving communities. Ultimately, he consistently strives to revolutionize and streamline the industry in every way possible.

        James is also the Host of the Rooted In Reliability Podcast.

        Prior to his present ventures, James held various leadership roles, including the Asset Care Manager of Diageo, Maintenance Manager of RS Technologies, the Maintenance Supervisor of Global Composite Manufacturing, and numerous more.

        As an avid student of life, James makes it a point to always learn new things and hone his skills. He even assists other professionals in improving their skill sets through strategic mentorship.

        Furthermore, James Kovacevic holds a multitude of certifications, including Certified Maintenance & Reliability Professional (CMRP), Maintenance Management Professional (MMP), and Certified Asset Management Assessor (CAMA). He also studied business and commerce in-depth at St. Clair College.

        James Kovacevic

        In every stage of maintenance, from scheduled to urgent, there exist opportunities to improve your program by using proper lubrication. Learn how to apply the best lubrication practices in major areas of your maintenance program, such as planning and scheduling, predictive maintenance technologies (vibration, ultrasound, etc.), and asset management. Allow these drops of knowledge to lubricate your machinery and your maintenance program from the top down.

        Bio:

        Daniel Rader is a business development manager for Noria Corporation. A Certified Maintenance and Reliability Professional (CMRP) through the Society for Maintenance and Reliability Professionals (SMRP), he holds Level I Machinery Lubrication Technician (MLT I) and Machine Lubricant Analyst (MLA I) certifications through the International Council for Machinery Lubrication (ICML). Prior to joining Noria, Daniel worked as a reliability technology supervisor in the preventive maintenance of seven large power plants. He also served six years in the U.S. Navy as a surface warfare officer.

        Daniel Rader

        Unreliable equipment creates pressures felt by everyone in the plant and not just during “regular” work hours. Most managers in the maintenance profession are stressed, they seldom see a weekend without calls, they are over-worked, and have a hard time focusing on the future because they are too busy trying to make the plant run today. There should be a better way! What are the steps to in turning an unreliable plant around?

        A SOURCE OF CONFLICT
        The first step to building the maintenance management framework is to be crystal clear on WHAT the organization should work on. If you asked 20 people in your organization what the focus for 2020 is, would all 20 answers exactly the same? If not, then how likely is it that the organization is moving in the direction wanted?

        CONFRONTING THE PROBLEM.

        Success in managing maintenance requires a framework- followed and understood by the organization as a whole. The same principle will apply to a supervisor for an area, a maintenance manager, plant manager or corporate VP.

        Learning Objectives:

        1. The business processes that support effective plant maintenance
        2. Identify the thought processes to hone in on the right things to work on
        3. How to implement the basic maintenance management for a typical organization
        4. A deeper understanding of maintenance management and best practices

        Bio:

        Christer Idhammar is a world-renowned expert within Reliability and Maintenance. His career began in the Swedish merchant marine where he started developing fundamentals of his Results Oriented Reliability and Maintenance Management concept. During the last 40 years, this concept has evolved during his time as a mechanic craftsperson, engineer, manager, consultant, educator and philosopher, reliability guru and company leader. As a consultant, he started the Idhammar group of companies in 1972 and his own company in the USA 1985 -IDCON INC in Raleigh North Carolina, USA.

        He is the author of thousands of articles, In recognition for his international contribution in the field of Reliability and Maintenance, he received the coveted EUROMAINTENANCE Incentive award during the biannual EUROMAINTENANCE 2002 conference in Helsinki in June 2002. In 2008 he received the Salvetti Foundation Best Presentation all categories award among 158 international presenters during Euromaintenance 2008 in Brussels Belgium and in 2013 he received the best presentation award at the Reliability2.0 conference in Las Vegas NV, USA from Reliability Web.

        His memoir “Knocking Bolts” details his journey’s throughout the world and how those experiences directly tie to Reliability and Maintenance.

        Christer Idhammar
        7:00 AM - 8:00 AM
        Breakfast
        8:00 AM - 8:30 AM
        Opening Session
        8:30 AM - 9:30 AM
        Keynote Address 1
        Coming Soon

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        Testimonials

        what people say

        “I always learn something, and there has always been good networking opportunities. In addition, we count on UT for Reliability interns, and will typically interview during the conference.”
        Mike Lewis
        “Highly respect the job that has been done at UT-RMC and its reputation in the reliability community. Also, several well known/respected companies and presenters at this conference.”
        Jonathan Curtis
        Why did you choose MARCON vs. another conference? Smaller with better networking, and 80% practitioners.
        Victor Foster

        Exhibitors

        Reliability Solutions
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        Sponsors

        Reliability Solutions
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        Location

        • 701 Henley St, Knoxville, TN 37902
        • rmc@utk.utk
        • (865) 974-9625
        • 8:00am - 5:00pm